Shipping policy
Shipping & Delivery Policy
Last Updated: July 31, 2026
At Hot Deal Kart Shop, we are committed to delivering your orders safely and on time. Please read our Shipping & Delivery Policy carefully before placing an order.
1. Order Processing
- All orders are processed within 1–3 business days after payment confirmation.
- Orders are not processed or shipped on Sundays or public holidays.
- During high-demand periods, sales events, or holidays, order processing may take slightly longer.
2. Shipping Time
Estimated delivery times are:
- Within India: 3–10 business days
- Remote or rural locations: 5–15 business days
Delivery times are estimates and may vary depending on your location, courier service availability, weather conditions, or other unforeseen circumstances.
3. Shipping Charges
Shipping charges, if applicable, are calculated and displayed during checkout before you complete your purchase.
From time to time, we may offer free shipping promotions on selected products or order values.
4. Order Tracking
Once your order has been shipped, you will receive a confirmation email or SMS (where applicable) containing your tracking information. You can use the tracking number to monitor the status of your shipment.
5. Delivery Delays
While we strive to deliver all orders within the estimated timeframe, delays may occur due to:
- Weather conditions
- Natural disasters
- Public holidays
- Courier service disruptions
- Incorrect or incomplete shipping addresses
- Other circumstances beyond our control
We appreciate your patience in such situations.
6. Incorrect Shipping Information
Please ensure that your shipping address, phone number, and other delivery details are accurate when placing your order.
Hot Deal Kart Shop is not responsible for delays or failed deliveries caused by incorrect or incomplete customer information.
7. Failed Delivery Attempts
If a delivery attempt is unsuccessful due to customer unavailability or incorrect address details, the courier may make additional delivery attempts or return the package to us.
Additional shipping charges may apply for re-shipping returned orders.
8. Damaged or Missing Items
If your package arrives damaged or if any items are missing, please contact us within 48 hours of receiving your order. Include:
- Your order number
- Photos of the package and damaged item(s)
- A brief description of the issue
We will review your request and work to resolve it as quickly as possible.
9. International Shipping
Currently, Hot Deal Kart Shop ships only within India unless otherwise stated.
If international shipping becomes available in the future, eligible countries and shipping rates will be displayed during checkout.
10. Contact Us
If you have any questions regarding shipping or delivery, please contact our customer support team through the contact information provided on our website.
We appreciate your trust in Hot Deal Kart Shop and thank you for shopping with us.